The expectations gap: why what you want moves faster than what you do

My mentor used to say you know people by small things, not big words. Here’s a small market signal worth noticing: the widening gap between how commercial real estate professionals actually work and what they expect from others. For 30 years, these two things were identical. We could argue about the content, but never the format.

The full post has moved to its new home at atomsbits.substack.com.